topic Re: Waiting on a refund in Energy - General

Waiting on a refund

Lee1976 — Mon, 30 Sep 2024 01:44:34 GMT

Hi Agl i am still waiting on a refund its been 3 weeks ive sent proof that you have taken money from my account which I did not agree too and now I have emails saying we will be sending your refund and I also have emails saying I am not owed anything. Please fix this or im going higher.

megan_AGL — Fri, 04 Oct 2024 01:03:48 GMT

Hi Lee1976,

We are truly sorry to hear you are having issues with your refund and would love the opportunity to resolve this with you directly.

We will send you a private message now to get some more information.

Kind regards,

Megan