https://neighbourhood.agl.com.au/t5/Energy-General/compensation-for-food-lost-in-fridges-during-recent-storms-in/m-p/25389#M22 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/100724">@whyte</a>&nbsp;, if you experience significant outages beyond certain thresholds, you may be entitled to compensation from your electricity distributor (this is the company that maintains the energy distribution infrastructure in your area - note that AGL is your electricity retailer but not your distributor). You'll find your local electricity distributor listed on your AGL bill.<BR /><BR />For more information about compensation payments, check out the <A href="https://www.energy.vic.gov.au/safety-and-emergencies/power-outages/customer-compensation" target="_self">Customer compensation page</A> from the Victoria State Government&nbsp; Department of Environment, Land, Water, and Planning.</P> Mon, 21 Jun 2021 07:21:30 GMT David_AGL 2021-06-21T07:21:30Z https://neighbourhood.agl.com.au/t5/Energy-General/compensation-for-food-lost-in-fridges-during-recent-storms-in/m-p/25386#M21 <P>Can I get compensation for the food lost from my fridge and 2 freezers during this recent storm in Victoria&nbsp;</P><P>I live in the Dandenong Rangers and was without power for 9 days</P><P>&nbsp;</P> Mon, 21 Jun 2021 02:12:02 GMT https://neighbourhood.agl.com.au/t5/Energy-General/compensation-for-food-lost-in-fridges-during-recent-storms-in/m-p/25386#M21 whyte 2021-06-21T02:12:02Z https://neighbourhood.agl.com.au/t5/Energy-General/compensation-for-food-lost-in-fridges-during-recent-storms-in/m-p/25389#M22 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/100724">@whyte</a>&nbsp;, if you experience significant outages beyond certain thresholds, you may be entitled to compensation from your electricity distributor (this is the company that maintains the energy distribution infrastructure in your area - note that AGL is your electricity retailer but not your distributor). You'll find your local electricity distributor listed on your AGL bill.<BR /><BR />For more information about compensation payments, check out the <A href="https://www.energy.vic.gov.au/safety-and-emergencies/power-outages/customer-compensation" target="_self">Customer compensation page</A> from the Victoria State Government&nbsp; Department of Environment, Land, Water, and Planning.</P> Mon, 21 Jun 2021 07:21:30 GMT https://neighbourhood.agl.com.au/t5/Energy-General/compensation-for-food-lost-in-fridges-during-recent-storms-in/m-p/25389#M22 David_AGL 2021-06-21T07:21:30Z