topic Re: GoodGuys promo deal in Energy - General

GoodGuys promo deal

aron — Thu, 20 Jun 2024 22:52:37 GMT

Hi i signed up with the good guys promo

giftcard
credit on the account

i have paid my first bill and i have not received the credit or the card.

i have emailed you aglrewards area and have asked for update multiple times, have nit receved any updates since this last email

Hi Aron,

Thank you for that.

We are currently looking into this for you and we will get back to you as soon as we can.

Kind regards,

Fiona

AGL Customer Rewards Support

please sort out this gift card and credit

Aron

Re: GoodGuys promo deal

megan_AGL — Wed, 26 Jun 2024 22:49:36 GMT

Hi Aron,

We are sorry to hear you haven't received your voucher yet, we are more than happy to assist you, we will just need some further information.

We will send you a private message.

Kind regards,

Megan

Re: GoodGuys promo deal

aron — Wed, 26 Jun 2024 23:01:24 GMT

i cannot reply it is coming up with an error

Re: GoodGuys promo deal

Kathrin — Mon, 01 Jul 2024 08:01:08 GMT

Paid my electricity bill, still need your email to claim the cash back please.

Re: GoodGuys promo deal

Jenna_P — Tue, 09 Jul 2024 22:20:19 GMT

I'm having the same issue. I've emailed them sent a follow up email asking for an update, I've now paid 2 bills since applying for this voucher and today received my 3rd bill.

Re: GoodGuys promo deal

Kathrin — Tue, 16 Jul 2024 09:36:27 GMT

This is a poor deal AGL. I'm going to write to goodguys to let them know
AGL is not good for this deal,and may affect future customer trust.