incredibly hih bill for month

dragongirl65 — Sun, 30 Jul 2023 05:44:57 GMT

Who Do i complain to in regards to a crazily high bill for the last month? I supply my meter readings, including pictures of the meters - each month as I have the old fashioned clock face meters.

I also read them every second day and record the numbers.

Ever since i moved in it's the same mistakes being made. How can I go from $132 last month to $484 when I was not even at home, away due to family death interstate for 2 weeks. The customer reads people have no idea and seem to not listen to my complaint.

Anyone?

Re: incredibly hih bill for month

Xander-AGL — Tue, 01 Aug 2023 04:55:19 GMT

Hi Dragongirl65,

I'm sorry to hear about this frustrating experience.

It sounds like you may be dealing with an estimation of your usage - you can check this at:

https://www.agl.com.au/help-support/energy/billing-and-payments/bill-questions-answered/read-your-energy-bill

To make a complaint, or have this issue investigated further, you can contact us via agl.com.au/contact-us, using any of the available methods.

Kind regards,
Xander

topic Re: incredibly hih bill for month in Energy - General

incredibly hih bill for month

Re: incredibly hih bill for month