topic Closed account refund in Energy - General

Closed account refund

blueanniecamp — Thu, 06 Jul 2023 06:56:46 GMT

I have closed my gas account and have a $70 credit balance on it. I've received an email and a text from AGL asking me to contact them to process the refund. I spent 30 mins waiting for someone to take my call but had to leave. And I am trying the chat...one hour later and I'm still waiting.

Is anyone there at AGL?

Can't they just automatically process the credit to the bank account that they direct debited out of in the past?

Re: Closed account refund

-Olgi- — Tue, 11 Jul 2023 04:25:57 GMT

Hi @blueanniecamp,

Thanks for getting in touch. I can certainly help with your refund. I'll send you a private message to grab your account details from you.

Thanks,

-Olgi-

Re: Closed account refund

Bella81 — Thu, 03 Aug 2023 03:16:17 GMT

closed account refund

Re: Closed account refund

Bella81 — Thu, 03 Aug 2023 03:17:46 GMT

how do i get refund closed account

Re: Closed account refund

Natalie-AGL — Wed, 09 Aug 2023 03:39:05 GMT

Hi @Bella81, Thank you for getting in touch. We can certainly assist you with your refund.

I will send you a private message to further assist.

Kind Regards,

Natalie

Re: Closed account refund

soross17 — Tue, 19 Dec 2023 07:41:18 GMT

Hi, I closed my account a month ago and I am overseas. I have credit from NBN account but the NBN team doesn't answer to the chat as quickly as the other team. How can I get the refund now that my account is closed?

Re: Closed account refund

13comer — Tue, 12 Mar 2024 05:34:29 GMT

Hi , I would like to get the closed account refund of $218.95 to my bank account