topic Re: My gas bill from rent house in Energy - General

My gas bill from rent house

Ett — Mon, 20 Feb 2023 10:44:08 GMT

My gas bill from agl was $199 last month where I live myself. This house where i rent has no gas appliance in it and I don’t know how to solve this

Re: My gas bill from rent house

-Olgi- — Mon, 20 Feb 2023 22:26:09 GMT

Hi @Ett,

Welcome to AGL Neighbourhood!

I'll send you a private message to grab your account details so that I can look into this for you.

Kind Regards,

-Olgi-

Re: My gas bill from rent house

Ett — Tue, 21 Feb 2023 04:06:56 GMT

j can’t find your private message

Re: My gas bill from rent house

John-T — Sat, 25 Feb 2023 10:12:15 GMT

@Ett

Go to the "My profile" tab on the top right of the page.

Click the down arrow and select "My Messages"

You should have a message there from @-Olgi-

If you do not have a message then send @-Olgi- a message.

Regards

John

Re: My gas bill from rent house

_Mark_ — Tue, 28 Feb 2023 02:39:37 GMT

Hi @Ett, I just want to make sure this has been taken care of so I will send you a private message as well just trying to clarify a few things. Thanks- Mark.

Re: My gas bill from rent house

NeilC — Tue, 28 Feb 2023 22:26:42 GMT

@Ett

According to the paperwork you supplied here, its states that you have a Gas Hot Water Unit, and that it had an issue where the hot water was being reheated, thus causing high usage.

The document also states that the defect has now been rectified.

I would presume that it is a GAS HOT WATER STORAGE UNIT....