topic Re: This is a joke, right? in Energy - General

This is a joke, right?

Getting_rorted — Thu, 15 Dec 2022 21:31:55 GMT

use 4% more than last year, get charged 28% more. How does anyone at AGL sleep at night?

Re: This is a joke, right?

JulieE — Thu, 15 Dec 2022 22:09:07 GMT

Oh wow that is extremely alarming tbh ,have just moved n joined

I thought that the fortnightly installment price was quite high tho also ,but I am a new customer n haven't looked into different plans ,tariffs ECT at this point

Thankyou for sharing & letting ppl know as that would be a much high bill at the end of the period also

The fact it has happened before maybe worth just checking what rights & obligations there are for you

Sincerely hope that AGL &yourself are able to work on the issue & come to alternative options for you .

Best of luck with it all

I had the same sort of issues with Energy Australia at last property for the entire 6 years I was there , unfortunately no actually customer service it seems now days so disheartening

Re: This is a joke, right?

-Olgi- — Fri, 16 Dec 2022 01:35:42 GMT

Hi @Getting_rorted,

Welcome to AGL Neighbourhood. We'd be more than happy to look into your account and make sure that you're on the best offer that we have available at the moment. I'll send you a private message to grab your account details from you.

Kind Regards,

-Olgi-