https://neighbourhood.agl.com.au/t5/Energy-General/Can-t-access-aglrewards-since-18-10-2019/m-p/15994#M1274 <P>Hi Sydneybhai,</P> <P>&nbsp;</P> <P>Sorry you are having this ongoing issue, this is certainly not the experience we want out customer to have.</P> <P>&nbsp;</P> <P>To have this one investigated if you login to "My Account" via the below link and click "Message Us", someone will be able to assist.</P> <P><A href="https://myaccount.agl.com.au/login" target="_blank">https://myaccount.agl.com.au/login</A></P> Wed, 04 Dec 2019 03:18:07 GMT -Steve- 2019-12-04T03:18:07Z https://neighbourhood.agl.com.au/t5/Energy-General/Can-t-access-aglrewards-since-18-10-2019/m-p/15939#M1273 <P>As above post I have been unable to use my benefits and agl customer resolutions have no feedback or no follow up despite lodging complaint since 18/10/2019...</P> Sat, 30 Nov 2019 21:06:32 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Can-t-access-aglrewards-since-18-10-2019/m-p/15939#M1273 Sydneybhai 2019-11-30T21:06:32Z https://neighbourhood.agl.com.au/t5/Energy-General/Can-t-access-aglrewards-since-18-10-2019/m-p/15994#M1274 <P>Hi Sydneybhai,</P> <P>&nbsp;</P> <P>Sorry you are having this ongoing issue, this is certainly not the experience we want out customer to have.</P> <P>&nbsp;</P> <P>To have this one investigated if you login to "My Account" via the below link and click "Message Us", someone will be able to assist.</P> <P><A href="https://myaccount.agl.com.au/login" target="_blank">https://myaccount.agl.com.au/login</A></P> Wed, 04 Dec 2019 03:18:07 GMT https://neighbourhood.agl.com.au/t5/Energy-General/Can-t-access-aglrewards-since-18-10-2019/m-p/15994#M1274 -Steve- 2019-12-04T03:18:07Z