topic Uncollected parcel in Energy - General

Uncollected parcel

Hill — Tue, 19 Nov 2019 21:27:05 GMT

Hi Last month AGL sent me a package but I was overseas and could not collect or pick up from post office as I was overseas. I got numerous reminders to pick up the package but could not reply to the messages either. If it is important can you please resend it to me

thanks

Re: Uncollected parcel

jayden_AGL — Tue, 19 Nov 2019 21:41:00 GMT

Hi Hill,

Welcome to the AGL Community!

Have you recently signed up for a new plan including a bonus Google Home Mini by chance? If so, have you been provided an AusPost tracking number? If so, you'll need to jump over the AusPost website here to find the whereabouts of your package.

Kind regards,

Jayden