Yet to be billed after 4 months

delta75 — Wed, 06 Mar 2019 05:59:13 GMT

I changed my supplier to you approx. 3-4 months ago and have not had bill yet also was supposed to be monthly.

Re: Yet to be billed after 4 months

jayden_AGL — Wed, 06 Mar 2019 21:26:32 GMT

Hi delta75,

Thanks for your post!

By the sounds of things, I don't believe you were set up on monthly billing as requested I'm sorry to say. However, if you came aboard approximately three months ago then a quarterly bill will be right around the corner.

The good news is is that monthly billing is very easy to set up! Simply log into your AGL My Account, navigate to the 'Billing' tab and then click 'Set up Monthly Billing' on the right hand side of the screen.

Cheers,

Jayden

topic Re: Yet to be billed after 4 months in Energy Accounts & Plans

Yet to be billed after 4 months

Re: Yet to be billed after 4 months