https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overpayment/m-p/10265#M945 <P>Hey I’ve managed to accidentally overpay my account instead of a weekly partial payment, leaving my weekly budget short by several hundred dollars. I’ve spoken with my bank and they need to receive a letterhead from agl releasing the funds back to them. How do I get a team member to email me regarding this situation and ultimately my bank?&nbsp;</P> Mon, 21 Jan 2019 10:07:50 GMT 91Jesse 2019-01-21T10:07:50Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overpayment/m-p/10265#M945 <P>Hey I’ve managed to accidentally overpay my account instead of a weekly partial payment, leaving my weekly budget short by several hundred dollars. I’ve spoken with my bank and they need to receive a letterhead from agl releasing the funds back to them. How do I get a team member to email me regarding this situation and ultimately my bank?&nbsp;</P> Mon, 21 Jan 2019 10:07:50 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overpayment/m-p/10265#M945 91Jesse 2019-01-21T10:07:50Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overpayment/m-p/10271#M946 <P>Hi&nbsp;91Jesse,</P> <P>&nbsp;</P> <P>Welcome to the Community!</P> <P>&nbsp;</P> <P>Provided this over payment has reached your AGL account, we'll be able to refund this back to you.&nbsp;To arrange this, you'll just need to get in touch with our customer service team <A href="https://www.agl.com.au/contact-us/billing-payments/bill-questions/no-topic" target="_blank" rel="noopener">here</A>!</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Mon, 23 Dec 2019 05:13:28 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overpayment/m-p/10271#M946 jayden_AGL 2019-12-23T05:13:28Z