Covid 19- Customer Support

Minhchu — Mon, 04 May 2020 08:16:52 GMT

Dear officer,

We are a small business which is greatly impacted by COVID 19.Due to the crisis I cannot afford to pay our bills at the moment.

I just wonder if there is any support program for us? Or can I ask for an extension or payment plan?

My A/N is 7047 451 344 and 7047 451 310

Thank you very much.

Minh Chu.

Re: Covid 19- Customer Support

-Jenna- — Tue, 05 May 2020 05:54:53 GMT

Hi Minhchu,

Thank you for contacting us and being apart of the AGL Community.

I am sorry to hear that you have been affected by the current events. We do have a COVID-19 Support Program which you can learn about here; https://www.agl.com.au/coronavirus?cidi=A10492. You will need to log into My Account to apply for this.

If would like to discuss any other payment plans available, please contact us directly; https://www.agl.com.au/contact-us/social/contact-us

Thank you,

Jenna

topic Re: Covid 19- Customer Support in Energy Accounts & Plans

Covid 19- Customer Support

Re: Covid 19- Customer Support