https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Permissions-of-an-Authorised-Person/m-p/13294#M799 <P>Hi,</P><P>&nbsp;</P><P>I would like to know the full permissions of what an Authorised Person can do when added to an AGL account. And specifically, can they cancel a connection?</P><P>&nbsp;</P><P>Thank you!</P> Sun, 30 Jun 2019 08:04:15 GMT CaityM 2019-06-30T08:04:15Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Permissions-of-an-Authorised-Person/m-p/13294#M799 <P>Hi,</P><P>&nbsp;</P><P>I would like to know the full permissions of what an Authorised Person can do when added to an AGL account. And specifically, can they cancel a connection?</P><P>&nbsp;</P><P>Thank you!</P> Sun, 30 Jun 2019 08:04:15 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Permissions-of-an-Authorised-Person/m-p/13294#M799 CaityM 2019-06-30T08:04:15Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Permissions-of-an-Authorised-Person/m-p/13315#M800 <P>Hi CaityM,</P> <P>&nbsp;</P> <P>Great question!</P> <P>&nbsp;</P> <P>A 'contact person'&nbsp;will be able to maintain your account, including disconnecting the supply. However, they would not be able to accept any discount offers or connect you at a new premise nor will&nbsp;their name be displayed on the bill.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Mon, 01 Jul 2019 00:34:14 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Permissions-of-an-Authorised-Person/m-p/13315#M800 jayden_AGL 2019-07-01T00:34:14Z