Webchat

Beejay — Fri, 12 Jul 2019 04:12:13 GMT

Dear AGL Customer Support,

I was advised by Koran in a phone call due to my disability being deaf and issues with the call cutting out what he was saying given that I am in Melbourne and he called me from Adelaide after receiving a direction from the Energy and Water Ombudsman to deal with my complaint of unable to communicate and understand successfully with call agents using headsets( I am fully aware of the reasons why they are used - for Occupational Health and Safety purposes) and the fact that other agents' conversations with other customers encroaching into my phone calls due to their closeness to the agent I am trying to make enquiries with.

I have come to the AGL Website and I am still unable to find the link for webchat advised by agent on Wednesday

Re: Webchat

jayden_AGL — Sun, 14 Jul 2019 22:10:25 GMT

Hi Beejay,

You can chat with our web chat team by following this link and then clicking the yellow 'Chat with us' button.

Kind regards,

Jayden

Re: Webchat

Savourn — Sat, 31 Jul 2021 00:44:32 GMT

Your web chat links don't work!

topic Re: Webchat in Energy Accounts & Plans

Webchat

Re: Webchat

Re: Webchat