topic Re: Special Meter Read Fee in Energy Accounts & Plans

Special Meter Read Fee

MrsHyde — Wed, 24 Feb 2021 04:49:10 GMT

Good Morning,

Can you please explain to me why a special fee has been added to my bill on top of an account service fee and what is the money delegated to cover?

Regards,

Georgia

Re: Special Meter Read Fee

David_AGL — Wed, 24 Feb 2021 04:52:46 GMT

Hi @MrsHyde

Mystery fees are never a pleasant surprise! This is likely a pass-through fee charged by the local distributor in your area - the company that maintains the pipes, wires and meters.

To check out the reason for this fee you can use our fees and charges tool: https://refer.agl.com.au/fees/?cidi=A10284

If you require more information, log in to your account and click "Message Us". An agent should be able to provide more information about the specific fee.