topic Re: Time of Use Plans in South Australia in Energy Accounts & Plans

Time of Use Plans in South Australia

psmedley — Sat, 27 Nov 2021 21:47:01 GMT

Hi - does anyone know how to switch from an Anytime plan to a Time of Use plan in South Australia?

This seems to be impossible via the app, and messaging AGL resulted in such helpful suggestions as me needing the right meter (Smart meter already installed), and use the app (already tried that).

We have solar and a battery, so I'm confident ToU would save us money (which is probably why AGL is making it hard)

Re: Time of Use Plans in South Australia

NeilC — Wed, 29 Dec 2021 10:58:32 GMT

@psmedley

Log into your account.

Click on your Name.

Select Account Settings

Select Property and Plans

Select Change Plans.

Select the new plan.

I would suggest that you really look at the plans.

There are some catches that you may overlook.

Cheers Neil.

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Re: Time of Use Plans in South Australia

psmedley — Thu, 30 Dec 2021 07:27:06 GMT

Actually this isn't the answer. The only way to change from Anytime to Time of Use (in SA at least) is to call AGL and ask for Resolutions. This team can send the request to SAPN who can take up to 20 working days to approve.