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  <channel>
    <title>topic Re: Community club back up email in Energy Accounts &amp; Plans</title>
    <link>https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Community-club-back-up-email/m-p/43688#M6868</link>
    <description>&lt;P&gt;Hi &lt;SPAN&gt;&lt;a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/145244"&gt;@Naonak&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;You'll be able to &lt;A href="https://www.agl.com.au/help-support/account-setup-management/change-account-names-contacts-payment-details?srsltid=AfmBOooodHquaSxqhod_RKp3Ghsk_y6lSrkWdfUHq5TkI3olEHa8Au9V" target="_self"&gt;change details&lt;/A&gt; such as the email address through the AGL app or via your My Account.&lt;/P&gt;
&lt;H3&gt;&lt;SPAN class="title4"&gt;My Account&lt;/SPAN&gt;&lt;/H3&gt;
&lt;OL&gt;
&lt;LI&gt;In&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://myaccount.agl.com.au/?cidi=myac-B1003360" target="_blank"&gt;My Account&lt;/A&gt;, select your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;name&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;in the top right,&lt;STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Settings&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Under the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;profile and security&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;tab, go to&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Email&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;or&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Mobile&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;and select&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Edit&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Enter your new email address or mobile number and select&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Update&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to save.&lt;/LI&gt;
&lt;/OL&gt;
&lt;H3&gt;&lt;SPAN class="title4"&gt;The AGL app&lt;/SPAN&gt;&lt;/H3&gt;
&lt;P&gt;To update your email address or mobile number in the&amp;nbsp;&lt;A href="https://www.agl.com.au/residential/agl-app" target="_blank"&gt;&lt;U&gt;AGL app&lt;/U&gt;&lt;/A&gt;:&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Go to&amp;nbsp;the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Account&amp;nbsp;&lt;/STRONG&gt;tab, then&amp;nbsp;&lt;STRONG&gt;Settings&amp;nbsp;&lt;/STRONG&gt;then&amp;nbsp;&lt;STRONG&gt;Profile Details&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Scroll to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;personal details&lt;/STRONG&gt;,&lt;STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;go to your email address or mobile number and select&amp;nbsp;&lt;STRONG&gt;Update&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&lt;BR /&gt;That being said, each account can only link one email address to itself. So, in this case you won't be able to have your personal email as a backup to the cricket club's account.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Thank you, Chris&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 18 Aug 2026 06:16:57 GMT</pubDate>
    <dc:creator>ChrisE_AGL</dc:creator>
    <dc:date>2026-08-18T06:16:57Z</dc:date>
    <item>
      <title>Community club back up email</title>
      <link>https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Community-club-back-up-email/m-p/43680#M6867</link>
      <description>&lt;P&gt;Hi.&lt;/P&gt;&lt;P&gt;I currently have a closed AGL account.&lt;/P&gt;&lt;P&gt;I am the new Treasurer of a cricket club.&lt;/P&gt;&lt;P&gt;We are trying to change emails and details.&lt;/P&gt;&lt;P&gt;How can I use my email address as the back up email address of my community club?&lt;/P&gt;</description>
      <pubDate>Sat, 15 Aug 2026 05:01:30 GMT</pubDate>
      <guid>https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Community-club-back-up-email/m-p/43680#M6867</guid>
      <dc:creator>Naonak</dc:creator>
      <dc:date>2026-08-15T05:01:30Z</dc:date>
    </item>
    <item>
      <title>Re: Community club back up email</title>
      <link>https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Community-club-back-up-email/m-p/43688#M6868</link>
      <description>&lt;P&gt;Hi &lt;SPAN&gt;&lt;a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/145244"&gt;@Naonak&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;You'll be able to &lt;A href="https://www.agl.com.au/help-support/account-setup-management/change-account-names-contacts-payment-details?srsltid=AfmBOooodHquaSxqhod_RKp3Ghsk_y6lSrkWdfUHq5TkI3olEHa8Au9V" target="_self"&gt;change details&lt;/A&gt; such as the email address through the AGL app or via your My Account.&lt;/P&gt;
&lt;H3&gt;&lt;SPAN class="title4"&gt;My Account&lt;/SPAN&gt;&lt;/H3&gt;
&lt;OL&gt;
&lt;LI&gt;In&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://myaccount.agl.com.au/?cidi=myac-B1003360" target="_blank"&gt;My Account&lt;/A&gt;, select your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;name&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;in the top right,&lt;STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Settings&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Under the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;profile and security&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;tab, go to&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Email&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;or&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Mobile&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;and select&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Edit&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Enter your new email address or mobile number and select&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Update&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to save.&lt;/LI&gt;
&lt;/OL&gt;
&lt;H3&gt;&lt;SPAN class="title4"&gt;The AGL app&lt;/SPAN&gt;&lt;/H3&gt;
&lt;P&gt;To update your email address or mobile number in the&amp;nbsp;&lt;A href="https://www.agl.com.au/residential/agl-app" target="_blank"&gt;&lt;U&gt;AGL app&lt;/U&gt;&lt;/A&gt;:&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Go to&amp;nbsp;the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Account&amp;nbsp;&lt;/STRONG&gt;tab, then&amp;nbsp;&lt;STRONG&gt;Settings&amp;nbsp;&lt;/STRONG&gt;then&amp;nbsp;&lt;STRONG&gt;Profile Details&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;LI&gt;Scroll to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;personal details&lt;/STRONG&gt;,&lt;STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;go to your email address or mobile number and select&amp;nbsp;&lt;STRONG&gt;Update&lt;/STRONG&gt;.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&lt;BR /&gt;That being said, each account can only link one email address to itself. So, in this case you won't be able to have your personal email as a backup to the cricket club's account.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Thank you, Chris&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Aug 2026 06:16:57 GMT</pubDate>
      <guid>https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Community-club-back-up-email/m-p/43688#M6868</guid>
      <dc:creator>ChrisE_AGL</dc:creator>
      <dc:date>2026-08-18T06:16:57Z</dc:date>
    </item>
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