topic Re: VPP Privacy Plan? in Energy Accounts & Plans

VPP Privacy Plan?

profdraper — Thu, 06 Aug 2026 22:22:06 GMT

I have attempted to complete information for a BYO VPP (Tesla PW3). Nothing unusual here, but it seems impossible to get beyond accepting the Privacy plan. Nothing happens & am continually blocked by a red flag that says I haven’t completed this …

Bizarre. So exactly how is this meant to be accomplished?

Thanks.

Re: VPP Privacy Plan?

ChrisE_AGL — Fri, 07 Aug 2026 03:48:50 GMT

Hi @profdraper

I've gone through and tested this with my own details and appears to be working, I used Google Chrome as the browser on our webpage here, if you are using another one can you please try using Chrome to see if it works.

Can you please also advise if you are selecting that you are currently an AGL customer or brand new.

Thank you, Chris