topic Re: 3 hours free in Energy Accounts & Plans

3 hours free

judy3hours — Thu, 09 Jul 2026 03:32:52 GMT

Another disingenuous rort from AGL.

I no longer live in my house. It's vacant, and has been for 12 months.

We have a fridge and automatic pool pump, scheduled to run 4 hours daily.

Thought I might take up the 3 hours free offer from AGL, scheduled daily from 11-2pm.

Apparently, after research with the call centre, if I change my plan to take advantage of the 3 hours free then my bill for next quarter will increase by $60.00.

You see, the 3 hours free cost to AGL is made up by an increase in kilowatt hour costs for the remaining 21 hours.

Appalling, to market 3 hours free as a bonus to consumers, when in fact it is likely to increase power costs per household.

What a disgrace.

Re: nothing is for free every thing costs more

GothicMoggy73 — Thu, 09 Jul 2026 04:22:01 GMT

When it comes to electricity and gas I have found that nothing comes is for free every thing has a hidden price, a way for big organisations to pay for those give away, you just have to open your eyes and look.

Re: 3 hours free

ChrisE_AGL — Thu, 09 Jul 2026 06:28:22 GMT

Hi @judy3hours

It's important to clarify that there are two plans that include the three hours of free usage.

We have the Three for Free plan, which is only available in South Australia. And, the Solar Share plan, which is what has been publicized by media.

You'll be able to find out information on these plans from our website, for both the Three for Free plan and the Solar Sharer.

It is best to compare the rates of the plans we have available to make sure that you get the one that will work best for you.

Thank you, Chris