topic Re: billing periord changed in Energy Accounts & Plans

billing periord changed

BC31 — Thu, 23 Oct 2025 10:34:26 GMT

I am billed quarterly, however this billing period kept being extended and today I notice it's changed to 6 monthly. Why has this happened, can I change it back?

Re: billing periord changed

SYED_AGL — Fri, 24 Oct 2025 05:05:24 GMT

Hi @BC31

Thanks for reaching out.

Yes this should get back to your quarterly billing.

Please send me your account number via private message, so I can personally look into this for you.

We are here to help!

SYED

Re: billing periord changed

BC31 — Fri, 24 Oct 2025 14:13:11 GMT

Thanks Syed
I just checked today and it's gone back to quarterly billing.
Maybe just a glitch?

Thanks for your help.