https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-I-have-customer-service-email-contact/m-p/41378#M6408 <P>HI,</P><P>&nbsp;</P><P>I sent request before want to talk about the bill I got, amount not match the amount direct debit from my bank, but no one reply, how can I get assist?</P> Fri, 08 Aug 2025 02:24:14 GMT Ariel123 2025-08-08T02:24:14Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-I-have-customer-service-email-contact/m-p/41378#M6408 <P>HI,</P><P>&nbsp;</P><P>I sent request before want to talk about the bill I got, amount not match the amount direct debit from my bank, but no one reply, how can I get assist?</P> Fri, 08 Aug 2025 02:24:14 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-I-have-customer-service-email-contact/m-p/41378#M6408 Ariel123 2025-08-08T02:24:14Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-I-have-customer-service-email-contact/m-p/41404#M6415 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/134160">@Ariel123</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Thanks for reaching out</P> <P>Upon reviewing your account, I can confirm that you're on a monthly billing cycle. This means that by the time your current bill is paid (usually on or close to the due date), your next monthly bill is already generated and ready to be paid.</P> <P>It’s a continuous cycle, so there’s often a slight overlap between the payment of one bill and the arrival of the next.</P> <P>If you’d like to explore alternative billing options or have any questions, feel free to reach out — I’m here to help.&nbsp;</P> <P>&nbsp;</P> <P>Also I have sent you the billing statement on your given email for the reference&nbsp;</P> <P>&nbsp;</P> <P>SYED&nbsp;</P> Tue, 12 Aug 2025 04:55:36 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-I-have-customer-service-email-contact/m-p/41404#M6415 SYED_AGL 2025-08-12T04:55:36Z