topic Re: Does the projected electricity amount On the app include my account discount in Energy Accounts & Plans

Does the projected electricity amount On the app include my account discount

ngauci — Tue, 04 Oct 2022 01:33:56 GMT

Hello,

does the projected electricity reading on the app include the discount that I am under on my account? Also is my account under an estimated electricity reading or is my meter read?

also is there has attached to my account?

Re: Does the projected electricity amount On the app include my account discount

-Nam- — Wed, 05 Aug 2020 04:02:22 GMT

Hi Ngauci!

Welcome to the AGL Community!

You can find out more information about the Usage page by visiting the following AGL Community link: How is my projected energy bill calculated?

Kind regards,

-Nam-

Re: Does the projected electricity amount On the app include my account discount

NeilC — Fri, 07 Aug 2020 23:30:33 GMT

Ngauci,

In regard to your question.

"Also is my account under an estimated electricity reading or is my meter read?"

On your actual Bill you will see your meter read type listed under:

Your electricity supply details.

Meter No	Read Type	Start Reference	End Reference	kWh
X1234567	Actual	9,350	10,542	1,191.204

Hope this helps .

Neil

Re: Does the projected electricity amount On the app include my account discount

ngauci — Sat, 08 Aug 2020 06:09:30 GMT

Thank you. I haven’t received my first bill as yet so I will check it when it comes through. I was hoping you could tell via your account online.

Re: Does the projected electricity amount On the app include my account discount

NeilC — Sat, 08 Aug 2020 07:31:02 GMT

Ngauci,

Sorry should have mentioned that if you have a SMART METER it is an actual reading.

Cheers

Neil

Re: Does the projected electricity amount On the app include my account discount

Pooks — Thu, 22 May 2025 05:39:25 GMT

You don't answer the question at all,rather provide a link to an extensive menu which I wasted time on. You guys at AGL are too good at nut answering directly, please. Just answer the questions we ask instead of sending us to fish through a long list of menu links which don't even lead to a resolution.

Re: Does the projected electricity amount On the app include my account discount

NeilKC2 — Thu, 22 May 2025 13:20:58 GMT

@Pooks,

Who does not answer the question.

You are referring to a post that is over 4 years old.

All the answers supplied are directed towards Ngauci.

The projected amount on the app or the web interface only shows the amounts of power you use and any power that you may generate.

It does not also include your supply costs and any other individual discounts that you may have.

Re: Does the projected electricity amount On the app include my account discount

Lester — Sat, 24 May 2025 19:20:28 GMT

Things certainly could have changed in nearly 5 years.

Most likely the OP found his answer when he received his bill.

I just wanted to add, the app features and way things display may have changed too in that time.

My Overview window shows power usage to date (smart meter) AND the daily supply charge, and gst.

Add the usage net $97.58 to my 40 days so far @ $1.02 daily $40.80, and that comes to $138.38, near enough to the overview amount all up including gst.

As far as I have seen, overview does not show various credits (apart from solar FIT credits).

Eg. recent govco rebates usually show up on the bill, but not the overview amount.

Some special credits may show up in billing info, account balance transaction window.

It can make it hard not having everything clearly showing for those wanting to / needing to budget closely.