topic Re: Change of account holder in Energy Accounts & Plans

Change of account holder

Linda14 — Mon, 27 Apr 2020 06:59:30 GMT

Hello

I would like to change my AGL account to be in my name, reason being my husband, who is the current account holder has passed away.

Please advise of next steps.

Many thanks

Re: Change of account holder

-Nam- — Mon, 27 Apr 2020 07:01:45 GMT

Hi Linda14!

Welcome to AGL Community!

We're sorry to hear that, I've edited your post to remove your personal details for your protection as this post is public. Please Contact Us on 131 245 so we can set up the account into your name.

Kind regards,

-Nam-

Re: Change of account holder

Waruna_fernando — Mon, 23 Sep 2024 23:59:31 GMT

I need to change account holder.

Re: Change of account holder

Natalie-AGL — Tue, 24 Sep 2024 03:49:19 GMT

Hello @Waruna_fernando,

Thank you for reaching out.

To change the account into your name, you can do this online by signing up to a new plan or alternatively, you can contact us via one of the contact methods listed on our website and one of our customer service specialists will be able to assist you.

If someone will be taking over the account, they will need to sign up to a new plan with their details and this will automatically close the existing account.

Kind Regards,

Natalie