topic Re: PDF of Gas Bill in Energy Accounts & Plans

PDF of Gas Bill

gdusting — Mon, 02 Sep 2024 06:48:12 GMT

Your website does not provide pdf of my gas bill. The link on the email reminder does not work either- goes to a different AGL site.

Please provide pdf of gas bill or I will switch provider to one who does!

Natalie-AGL — Tue, 03 Sep 2024 23:06:00 GMT

I am sorry to hear about the trouble that you've had with accessing a PDF copy of your gas bill and can appreciate how frustrating this could be.

We can certainly send you a PDF copy of your bill and take a further look into your account.

I'll send you a private message to get some further details from you.

Kind Regards,

Natalie

gdusting — Tue, 03 Sep 2024 23:27:07 GMT

Natalie

The pdf became available the next day,

and I changed my plan. Senior saver is no longer the cheapest plan for me.

no need to do anything more.

Natalie-AGL — Wed, 04 Sep 2024 01:36:04 GMT

Thank you for letting me know.

If there is anything that we can assist you with in the future, please feel free to reach out.

Kind Regards,

Natalie