https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Customer-Service-is-terrible/m-p/38224#M5612 <P>Have called 6 times over the course of two weeks, each time the call ending with a promise that they will call back. And I have never had a call back the whole time.</P><P>&nbsp;</P><P>everytime I call back I get the same promise someone will follow up and call back (on the same day) and I do not hear from there ever again. I can name all the staff I have spoken to and made the promises. Just blatantly saying they will do something and not doing it.&nbsp;</P> Fri, 16 Aug 2024 01:16:55 GMT LisaO 2024-08-16T01:16:55Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Customer-Service-is-terrible/m-p/38224#M5612 <P>Have called 6 times over the course of two weeks, each time the call ending with a promise that they will call back. And I have never had a call back the whole time.</P><P>&nbsp;</P><P>everytime I call back I get the same promise someone will follow up and call back (on the same day) and I do not hear from there ever again. I can name all the staff I have spoken to and made the promises. Just blatantly saying they will do something and not doing it.&nbsp;</P> Fri, 16 Aug 2024 01:16:55 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Customer-Service-is-terrible/m-p/38224#M5612 LisaO 2024-08-16T01:16:55Z