https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-Gates-extension/m-p/38145#M5582 <P>I have spent (or wasted) a lot of time today trying to get my electricity bill extended until 13/9. Not much to ask is it?? Well, yes, according to AGL.&nbsp;<BR />I’ve spoken in person to two different customer service representatives. And two on-line representatives. Just useless. All they can offer is a payment plan that includes future bills and carries on for months! They want to dictate how much I pay and when. I am going to call the resolutions department tomorrow…. Should things really be this hard????</P> Sun, 11 Aug 2024 06:20:27 GMT Scottie68 2024-08-11T06:20:27Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-Gates-extension/m-p/38145#M5582 <P>I have spent (or wasted) a lot of time today trying to get my electricity bill extended until 13/9. Not much to ask is it?? Well, yes, according to AGL.&nbsp;<BR />I’ve spoken in person to two different customer service representatives. And two on-line representatives. Just useless. All they can offer is a payment plan that includes future bills and carries on for months! They want to dictate how much I pay and when. I am going to call the resolutions department tomorrow…. Should things really be this hard????</P> Sun, 11 Aug 2024 06:20:27 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-Gates-extension/m-p/38145#M5582 Scottie68 2024-08-11T06:20:27Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-Gates-extension/m-p/38146#M5583 <P>Just FYI … the bill is due on 28 Aug. It can be extended til 30th. &nbsp;Very helpful. NOT&nbsp;</P> Sun, 11 Aug 2024 07:29:37 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill-Gates-extension/m-p/38146#M5583 Scottie68 2024-08-11T07:29:37Z