Bill Smoothing seems expensive

DattoSSS — Sun, 12 May 2024 07:44:16 GMT

I have been on bill smoothing for some time now, and it was increased to almost double the amount at $528 a month. I put this down to using the air con excessively (it's quite old) but when I check the billing cycle we have not used $528 worth of power in many months. I would expect we would be in credit however I cannot see this in our billing access. I note that previously AGL wanted us to change plans however I am on an original govt solar feed in tariff and don't want to jeopardise that. Can someone please review our account and work out why I am paying so much.

Re: Bill Smoothing seems expensive

Deepesh_AGL — Mon, 13 May 2024 04:54:49 GMT

Hi DattoSSS, Bill smoothing recommendation can change depending on how your usage is tracking, past usage for the same period and seasonal factors. We can certainly have a look further into your account. I will send you a private message shortly to discuss further. Cheers, Deepesh

topic Bill Smoothing seems expensive in Energy Accounts & Plans

Bill Smoothing seems expensive

Re: Bill Smoothing seems expensive