topic Prices in Energy Accounts & Plans

Prices

Shanv — Tue, 30 Apr 2024 01:23:44 GMT

Our cost has gone up.

See below NET usage cost

Jan - Dec 2022 - $806.63

Jan - Dec 2023 - $1127.44

Jan - Apr 2024 - $610 in 4 months. Expected yearly usage $1830

more than double the cost compare to 2022

Re: Prices

Shanv — Tue, 30 Apr 2024 01:37:07 GMT

In facr

2022 usage higher cost lower and 2023 usage lower but cost is higher

Re: Prices

Lester — Tue, 30 Apr 2024 02:26:14 GMT

Yes, as per many news reports, and bills received by all, power prices have gone up a heck of a lot.

All you can do is compare usage amounts, tariff pricing for those various services you have on your plan (peak, off peak, controlled load, if on TOU tariff you need to look at shoulder rate too), the supply charge per day which has also climbed a lot, whether you bought any new power hungry appliances, and / or changed your usage habits.

It's a matter of looking at plans, how they apply tariff charges, when you use power the most, minimise both usage and use power when best for your plans lower tariffs if possible.

We shouldn't have to do this in our country, but are pretty much getting screwed over by the whole system including govco policies.

Re: Prices

megan_AGL — Wed, 01 May 2024 05:30:22 GMT

Hi Shanv,

Thank you for reaching out.

Sorry to hear your bill was higher than expected. There can be a number of reasons for a higher than expected bill, and we cover a few things you could check on our Unexpected high bill help page. https://www.agl.com.au/help-support/energy/billing-and-payments/bill-questions-answered/unexpected-high-energy-bill

If you are concerned regarding your energy rates we invite you to browse our available plans on our website to ensure you are on the best offer for you. https://www.agl.com.au/residential/energy/compare-plans

If you have any more questions, I’d be happy to help.

Megan