topic Re: Obtaining refund of credit in Energy Accounts & Plans

Obtaining refund of credit

ag1l321 — Wed, 10 Mar 2021 03:48:46 GMT

I have changed energy provider. Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.

Re: Obtaining refund of credit

NeilC — Fri, 19 Mar 2021 06:09:45 GMT

@ag1l321,

If in fact, you are entitled to a refund, AGL will start their long process to refund a cheque to your last known address, from my experiences this will take a minimum of six week before they issue the cheque.

All good things come to those who wait.

Cheers Neil

Re: Obtaining refund of credit

Judy1 — Mon, 10 Jul 2023 04:24:33 GMT

Re: Obtaining refund of credit

NeilC — Mon, 10 Jul 2023 11:28:05 GMT

Hi @Judy1 ,

The process to obtain a credit is detailed HERE

Simply click on the HERE and it will start a new web page (on the AGL WEBSITE) with the instructions on how to carry out the process.

I can tell you that it is not a simple process because you have to wait to talk to someone (or chat) to get the process started.

AGL just normally sends us a cheque after the first bill is processed in the new financial year (was due last Friday for us).

Re: Obtaining refund of credit

John-T — Fri, 28 Jul 2023 09:45:54 GMT

Please Disregard

Re: Obtaining refund of credit

mdjlochtenberg — Sun, 16 Jul 2023 23:04:37 GMT

What do I do to get a refund?

Re: Obtaining refund of credit

Warren48 — Tue, 11 Jun 2024 23:47:43 GMT

Hi Warren we have just edited this post to remove your personal information. Please reach out if you still require a refund.

Nat

Please organise for Warren

Sent from my iPad

Re: Obtaining refund of credit

SylviaK — Wed, 26 Jul 2023 02:29:42 GMT

I have closed my account and it is $175.04 in credit.

How do I get my mo0ney?

Re: Obtaining refund of credit

Broad — Sat, 03 Feb 2024 08:39:20 GMT

Re: Obtaining refund of credit

GARYWILLIAMSAPP — Mon, 12 Feb 2024 22:34:46 GMT

I WISH TO GIVE APPROVAL AS DISCUSSED WITH Carlo 13/02/2024 Regards Gary Williams

Re: Obtaining refund of credit

hwk2 — Tue, 20 Feb 2024 21:37:08 GMT

how do i get my credit on last AGL BILL

Re: Obtaining refund of credit

Carolyn72 — Mon, 04 Mar 2024 22:44:14 GMT

I have a credit on my Gas account - since the estate of my husband Francis R Woolford

Would you transfer this credit to my new account in my name Carolyn L Woolford

My email address clwoolford@bigpond.com

Ph 0438896880

Thanks Carolyn

Re: Obtaining refund of credit

Beatty36 — Tue, 05 Mar 2024 06:54:30 GMT

Please are you able to transfer my credit back into my bank account

thank you

George Cockerell

Re: Obtaining refund of credit

m7447slO — Wed, 17 Apr 2024 05:54:42 GMT

Re: Obtaining refund of credit

m7447slO — Wed, 17 Apr 2024 05:55:57 GMT

Just asking as I’m in credit that it would go back in to my bank account please

Thankyou

Re: Obtaining refund of credit

m7447slO — Wed, 17 Apr 2024 06:06:52 GMT

I have over paid my bill I would like it to be refunded or pay my telephone bill out of it

Re: Obtaining refund of credit

m7447slO — Wed, 17 Apr 2024 06:08:10 GMT

Please

Re: Obtaining refund of credit

Deepesh_AGL — Thu, 18 Apr 2024 00:01:51 GMT

Hi m7447slO, Thanks for reaching out. I will send you a private message shortly so we can organise the refund for you. Cheers, Deepesh

Re: Obtaining refund of credit

anniegethen — Thu, 18 Apr 2024 00:55:55 GMT

Hi Neil,

I had this same situation and was issued a cheque which hasnt arrived, but now AGL have taken money out of my account which was unauthorized and illegally debited as i havent had an account for 8 years- can you please look into this for me as no one has attempted to help me with this from AGL. Annie

Re: Obtaining refund of credit

m7447slO — Thu, 18 Apr 2024 04:33:36 GMT

Thanks you must have a answer now to my refund now

Don't you