topic Re: Delay of payment gaz and electricity bill in Energy Accounts & Plans

Delay of payment gaz and electricity bill

Azzouni — Fri, 27 Mar 2020 07:44:25 GMT

Due to the corona virus we ask for gas and electricity payment defferrals

Re: Delay of payment gaz and electricity bill

Azzouni — Fri, 27 Mar 2020 07:54:29 GMT

Hi AGL

please reply to my request to delay my gaz and electricity agl bill according to the corona help

Re: Delay of payment gaz and electricity bill

David_AGL — Mon, 30 Mar 2020 02:56:27 GMT

Hi @Azzouni

Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.

Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.