topic AGL Electricity Bills in Energy Accounts & Plans

AGL Electricity Bills

PepsEn — Fri, 08 Dec 2023 12:57:31 GMT

Ive tried to ask before but no response at all. Why do I get multiple Electricity Bills in one day, all with different data. This is totally confusing.

I tried to attach a screen shot of this weeks 6 emails from AGL _ But - cant paste here as pdf or word doc or screen sot

I would also like to know how I get my Solar Credit paid to my bank account?
I have asked this question but no answer after many weeks.
So many other questions, but I see no hope of a response.

This is highly unsatisfacory service

RJ Petheram

Re: AGL Electricity Bills

David_AGL — Thu, 14 Dec 2023 02:42:57 GMT

Hi @PepsEn

Sorry to hear you haven't received a response previously. Where have you been asking? I see that this is your first post to Neighbourhood, so welcome.

First the easy one - you can get your solar credit paid to your bank automatically by shooting us a message via your My Account page or the AGL app.

Your issue of receiving multiple bills seems much more unusual though. I'll send you a private message to get your account details so we can look into this.