$25 Credit - Value Saver Plan

b_2243 — Sat, 09 Dec 2023 00:03:53 GMT

I'm on the value saver plan and supposed to be getting $25 Credit per quarter. I've been billed for 3 months now (one was 1 month and the second bill i've gotten now is 2 months). I expected to get the credit in this second bill but nothing is showing and i'm still paying the full amount.

I've tried talking online but honestly just not getting replies or I would have retell the entire issue to someone and get disconnected again. Honestly frustrating.

Re: $25 Credit - Value Saver Plan

Xander-AGL — Mon, 11 Dec 2023 01:42:54 GMT

Hi @b_2243,

Thank you for reaching out, I'm sorry to hear that you are not receiving credits on your bill that you were expecting.
I'm going to send you a private message to get some more details.

Kind regards,
Xander

topic Re: $25 Credit - Value Saver Plan in Energy Accounts & Plans

$25 Credit - Value Saver Plan

Re: $25 Credit - Value Saver Plan