topic Re: How to combine two properties on one account in Energy Accounts & Plans

How to combine two properties on one account

RN1714 — Fri, 09 Jun 2023 07:39:14 GMT

I have two properties. One I live in and a holiday place. Both have AGL accounts, but I only see one account when I log into the AGL MyAccount. How do I add the second property, so I can see them both please?

Kind regards ...

Re: How to combine two properties on one account

-Olgi- — Tue, 13 Jun 2023 07:06:11 GMT

Hi @RN1714,

Welcome to AGL Neighbourhood!

I can help you with this. I'll send you private message to grab your account details from you.

Kind Regards,

-Olgi-

Re: How to combine two properties on one account

PeterSz — Tue, 15 Aug 2023 06:33:36 GMT

I also have this issue

please contact me with how I can resolve this

the Account no. is [removed]

Re: How to combine two properties on one account

Natalie-AGL — Wed, 09 Aug 2023 05:38:21 GMT

Hi RN1714, Thank you for reaching out.

I'll send you a private message, so I can help you with your online account.

Alternatively, you can find how to contact us via agl.com.au/contact us.

Kind Regards,

Natalie

Re: How to combine two properties on one account

zafraz — Tue, 26 Sep 2023 07:13:02 GMT

Hi Natalie, I have the same problem, can you please help me.

Re: How to combine two properties on one account

Natalie-AGL — Wed, 27 Sep 2023 06:26:35 GMT

Hi @zafraz, Thank you for reaching out.

We are happy to help out!

I'll send you a private message so I can get some details form you.

Kind Regards,

Natalie

Re: How to combine two properties on one account

DM2 — Wed, 06 Mar 2024 10:30:46 GMT

Re: How to combine two properties on one account

DM2 — Wed, 06 Mar 2024 10:31:31 GMT

hi can someone advise how to add a property to my AGL account?

Re: How to combine two properties on one account

Xander-AGL — Thu, 07 Mar 2024 02:18:32 GMT

Hi @DM2 - thank you for reaching out.

You can add another property to your AGL account online through the AGL MyAccount or the AGL App.

If you already have the property with AGL, but under a different account number, they can be merged, provided the name and date of birth is the same on both accounts.
Kind regards,
Xander

Re: How to combine two properties on one account

LindaBuffy — Thu, 01 Jan 2026 02:32:35 GMT

i have My account login which i can only see my mums bills how can i add my bills to the account

Re: How to combine two properties on one account

Mia_AGL — Mon, 05 Jan 2026 02:55:57 GMT

Hey Linda!

I assume that the two bill is under two different names. If it is, you might want to determine to put them under one name and one email address so you can see both of them using one login details.

As long as the account is under different name, you can see both properties as the system consider this as two separate customers.

Kind regards,
Mia.