topic Re: Disconnect in Energy Accounts & Plans

Disconnect

NicoleP — Thu, 14 Sep 2023 02:05:24 GMT

Can’t get through to anyone on phone, or chat online can’t manage to get any help to disconnect my gas and electricity, it’s really very frustrating

goldmonkey — Thu, 14 Sep 2023 03:56:56 GMT

Me neither. It is really frustrating.

Natalie-AGL — Tue, 19 Sep 2023 05:05:19 GMT

Hello @NicoleP, Thank you for reaching out to us.

We are sorry to hear that you are having trouble reaching our customer service team to assist you with your move out.

We want to help you, but we are unable able to do it here, as we need to read through mandatory scripting.

If you haven't already, please contact us via agl.com.au/contact-us.

Kind Regards,

Natalie