topic Re: Federal Government electricity rebate in Energy Accounts & Plans

Federal Government electricity rebate

Pointa — Wed, 30 Aug 2023 07:17:08 GMT

AGL applies a NSW Government household rebate to my account every quarter as I am an aged pensioner... Why didn't I get fedeal government rebate [$500 per yea/$125/quarter] to my electricity bill of 17 July 2023?

Re: Federal Government electricity rebate

Natalie-AGL — Mon, 31 Jul 2023 03:36:36 GMT

Hi Pointa,

As long as you meet the eligibility criteria the Federal Government Rebate will apply automatically to your account quarterly in the 2023 - 2024 financial year.

Please see the link below for further information:

Energy Bill Relief Fund for households | energy.gov.au

Kind Regards,

Natalie

Re: Federal Government electricity rebate

Pointa — Tue, 01 Aug 2023 22:01:24 GMT

Than you for reply

Re: Federal Government electricity rebate

Pointa — Tue, 01 Aug 2023 22:02:04 GMT

Re: Federal Government electricity rebate

penelopem — Thu, 10 Aug 2023 03:01:51 GMT

I pay the electricity bill monthly. Which months can I expect to see the federal rebate applied.

Re: Federal Government electricity rebate

Xander-AGL — Tue, 15 Aug 2023 03:27:57 GMT

Hi @penelopem,

Thank you for reaching out,

The credits will be applied quarterly regardless of billing frequency - if you are in NSW, VIC or QLD, the first credit will be added to your account by the end of August, which will apply to the next bill issued.

Kind regards,
Xander

Re: Federal Government electricity rebate

vborys — Fri, 08 Sep 2023 04:26:28 GMT

Should I have received a rebate in July?

Re: Federal Government electricity rebate

Natalie-AGL — Tue, 12 Sep 2023 04:11:48 GMT

Hello @vborys, Thank you for reaching out.

The first instalment of the Energy Bill Relief was applied by the end of August.

I'll send you a private message, so we can check if the rebate has been applied to your account.

Kind Regards,

Natalie

Re: Federal Government electricity rebate

Bro — Wed, 13 Sep 2023 11:31:26 GMT

Can you please check my one as well

Re: Federal Government electricity rebate

Natalie-AGL — Wed, 13 Sep 2023 23:39:02 GMT

Hello @Bro,

I'll send you a private message so I can get some details from you and check if the rebate has been applied to your account.

Kind Regards,

Natalie