topic Change plan - not hard - impossible! in Energy Accounts & Plans

Change plan - not hard - impossible!

TimeToChange — Tue, 05 Sep 2023 22:42:39 GMT

I've been trying via calls, messaging and the app to contact AGL about switching plans but keep getting told they are busy!

I really am at the stage where the bother of switching providers is worthwhile just on principle.

All the buzzwords about customer service and care really aren't worth much at all.

Natalie-AGL — Mon, 11 Sep 2023 06:09:51 GMT

Hello, Thank you for taking the time to reach out to us.

We are sorry to hear you are having trouble reaching our customer service team.

Kind Regards,

Natalie

goldmonkey — Thu, 14 Sep 2023 03:57:44 GMT

Me too, I'm waiting for them right now to no avail.