topic Re: trying to add authorized person in Energy Accounts & Plans

trying to add authorized person

kathiharles — Fri, 25 Aug 2023 03:50:23 GMT

Unable to add threw website or chat....

Natalie-AGL — Mon, 28 Aug 2023 05:28:47 GMT

Hi Kathiharles, Thank you for reaching out.

We are sorry to hear you are having trouble adding an authorized contact to your account.

I'll send you a private message so I can assist you further.

Kind Regards,

Natalie

NeilC — Mon, 28 Aug 2023 11:03:10 GMT

You cannot add an authorised user through the website.

The ONLY way you can add an authorised user is to actually chat with a AGL person or Speak on the phone with a AGL person.

This is to protect yourself and AGL.