topic Re: Demand period in Energy Accounts & Plans

Demand period

Brig — Fri, 21 Jul 2023 22:24:34 GMT

I’ve found it very hard to contact agl and get a simple answer like what time is the demand period. Also, how is it fair that usage is based on the one day highest usage (say you had a party and lots of stayovers one night) and had very low usage the rest of the month….surely there should be an average of the two.

Re: Demand period

-Olgi- — Wed, 26 Jul 2023 05:25:13 GMT

Hi @Brig,

Thanks for getting in touch. You can find out more about Demand tariff and how you're charged, on our website.

Peak demand times vary depending on what state you're in. I'll send you a private message to grab your account details from you, so I can let you know when your demand rate is calculated.

Thanks,

-Olgi-