https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Billing-issues/m-p/32435#M4570 <P>Still awaiting outcome of discount for direct debit miscalculated on my last Electricty Bill after multiple phone calls to AGL I find this service very unsatisfactory.&nbsp;<BR />I don’t seem to have any alternative to get a credit to my account.&nbsp;</P> Wed, 26 Jul 2023 02:29:00 GMT Wilzo 2023-07-26T02:29:00Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Billing-issues/m-p/32435#M4570 <P>Still awaiting outcome of discount for direct debit miscalculated on my last Electricty Bill after multiple phone calls to AGL I find this service very unsatisfactory.&nbsp;<BR />I don’t seem to have any alternative to get a credit to my account.&nbsp;</P> Wed, 26 Jul 2023 02:29:00 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Billing-issues/m-p/32435#M4570 Wilzo 2023-07-26T02:29:00Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Billing-issues/m-p/32547#M4610 <P>Hi Wilzo,&nbsp;</P> <P><BR />Thank you for reaching out.<BR /><BR />We want to help, but we can't do it here - sorry!<BR /><BR />To protect your security and privacy, please contact us on the AGL app agl.com.au/app or via agl.com.au/contact.</P> <P>&nbsp;</P> <P>Our contact centre is available 24/7, this would be my recommendation.&nbsp;</P> Tue, 01 Aug 2023 05:01:53 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Billing-issues/m-p/32547#M4610 Xander-AGL 2023-08-01T05:01:53Z