topic Re: Changing Billing Period in Energy Accounts & Plans

Changing Billing Period

AJJ7 — Mon, 16 May 2022 07:38:54 GMT

Received email advising of change to monthly billing. Email advised it is simple to change back to quarterly if preferred by logging into AGL account. Have tried twice over a 4-day period but can find no option to change billing cycle and online help had delay of two hours for assistance which was time I didn’t have. Anyone been successful in changing back from monthly to quarterly? Thanks

Re: Changing Billing Period

-Jenna- — Thu, 19 May 2022 05:56:08 GMT

Hi AJJ7,

To help change your billing cycle, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Thanks,

Jenna

Re: Changing Billing Period

Cathy41 — Wed, 05 Jul 2023 23:52:17 GMT

Please change my billing period to quoterly

Re: Changing Billing Period

-Olgi- — Tue, 11 Jul 2023 04:23:26 GMT

Hi @Cathy41,

Thanks for reaching out. I'll send you a private message so I can assist you with this.

Thanks,

-Olgi-