topic Re: Rising energy rates in Energy Accounts & Plans

Electricity pricing from 1/7/23

Warren_Hanley — Wed, 07 Jun 2023 09:21:53 GMT

Hi AGL,

I have just received the new electricity rates that take effect from July 1 and I am absolutely alarmed at the increase! This, in my opinion is nothing short of “highway robbery”. I would like someone to contact me with regard to negotiating a better rate.

I look forward to your response.

Thanks,

Warren Hanley

Re: Electricity pricing from 1/7/23

Deee — Wed, 07 Jun 2023 09:38:49 GMT

Hi Warren,

I just signed up with AGL for 20.658 cents k/Wh general usage, single rate tariff, with a $1.03.026 daily supply charge. Can you please share what the new rates will be from 1 July?
Thankyou, Dee.

Cost of electricity

Rowdy1961 — Thu, 08 Jun 2023 03:09:46 GMT

Why are electricity providers and retailers making huge profits yet kWh rates are increasing and supply availability is dropping.

It seems we are being lied too and mislead.

Re: Electricity pricing from 1/7/23

Warren_Hanley — Wed, 07 Jun 2023 20:55:56 GMT

Hi Dee,

As from 1 July the rates will be 32.219c/kWh and the supply charge will be 119.097c/day, these figures both include GST.

Regards,
Warren

Re: Cost of electricity

David_AGL — Tue, 20 Jun 2023 04:26:58 GMT

Hi @Rowdy1961 . Thanks for asking this question. A number of factors impact energy pricing, but the biggest one we're seeing at the moment is the high wholesale price of energy, which reflects the cost of producing that energy.

We recently published an explainer that goes into more detail about what's driving current high prices, what AGL are doing about this, and how we're supporting our customers. Take a look here:

What’s happening with energy prices?

Re: Electricity pricing from 1/7/23

Philip57 — Thu, 08 Jun 2023 11:22:23 GMT

I would like to know why the T33 controlled tariff is now higher than the general tariff? What is the benefit of a controlled tariff now?

Re: Electricity pricing from 1/7/23

PeterCrit — Thu, 08 Jun 2023 12:48:18 GMT

Warren

Like you I'm disgusted and insulted with AGL's 39% tariff increase from 1 July!

What can be done to reduce this?

I would hope AGL contacts me to explain that their offer is "reasonable"

Peter Crittall

Price increases 1 July

StuartS — Fri, 09 Jun 2023 08:03:53 GMT

I am shocked by the increase in electricity prices I have just been notified effective 1 July. This is a 26% increase. What gives? I am a long time AGL customer but this seems out of line with current energy prices which are down significantly from last year. This would force me to look at alternate suppliers.

My old rate was

First 4000 kWh

c/kWh

38.30000

42.130000

My new rate is

First 4000 kWh

c/kWh

48.19000

53.009000

Electricity Rate Increase Effective 1 July 2023

leslieb22m — Wed, 14 Jun 2023 04:27:23 GMT

Thank you for providing information about the forthcoming changes to my electricity rates. While I understand the justification provided for these increases relates to global energy challenges, I find it difficult to align this reasoning given Australia's standing as an energy-independent nation.

The breakdown of the new rates compared to the current ones is appreciated. I will take some time to review them and determine how these changes will influence my future electricity bills.

I commend your initiative to offer support regarding government grants and concessions. I will be looking into these possibilities on your website and will contact your team should I require further assistance.

Your advice about checking my eligibility for government concessions and rebates has been duly noted, and I will ensure to act promptly. Moreover, I will investigate my current plan options to verify that they are indeed the most suitable for my household.

I do hope that future changes to the rate will be more reflective of our domestic energy market and independent standing.

Thank you once again for keeping me informed. Your assistance during these times is appreciated.

Kind Regards,
Leslie

Re: Cost of electricity

Rowdy1961 — Sun, 11 Jun 2023 01:15:02 GMT

Yes it's concerning.AGL is a energy wholesaler and dermines the price. It can reduce price for residential but charges the maximum permitted.

the energy provider "AGL" dermine its cheaper to shut down power stations limiting supply of electricity. AGL ridiculously closed lindell power station after operating for 52 years.

This creates an artificial high demand foe electricity. To reduce demand wholesale prices are increased which makes retail prices unaffordable. Australians are forced to.leave their heaters off and sit shivering in limited lighting.

Companies are able to get retail deals limiting any price changes so they can keep running lights 24hours a day and air-conditioning without impact to their bottom line.

Many Australians have installed solar on their homes when there is a certain buy back.rate. What happened me and many others was as soon as you register solar the retailer reduces this buy back rate. Such a waste of money. Retailers and wholesalers always win the expense of Australians..

This is called profiteering. The Energy Regulator has already stepped in on occasions.

But the reality is energy wholesaler's and retailer's are making huge profits at the expense of the health and lives of Australians.

There is profit, but their is theft. It's unaustralian.

New Electricity Rates

MartinM — Tue, 13 Jun 2023 05:23:47 GMT

I am not happy with the outrageous increases in electricity rates that I was informed of today in a blunt and cold email. Rate hikes of 14% (Peak), 33% (Shoulder), 48% (Off Peak) and 15% (Controlled Load) look like profiteering to me. Who can recommend another electricity provider?

Re: Price increases 1 July

-Olgi- — Thu, 15 Jun 2023 01:21:03 GMT

Hi @StuartS,

Welcome to AGL Neighbourhood!

We understand that increase in energy prices may be higher than what we have seen in the recent reviews. There are a range of factors that influence energy price changes. You can find out more on our website.

We'd be more than happy to look into your account to ensure that you're on the best rates offer that we have available. I'll send you a private message to grab your account details from you.

Kind Regards,

-Olgi-

Re: Electricity pricing from 1/7/23

-Olgi- — Tue, 13 Jun 2023 08:45:47 GMT

Hi @Warren_Hanley,

Thanks for reaching out. We understand that increase in rates may be higher than expected. This is influenced by a number of factors such as network costs, wholesale energy costs and environmental certificate costs. You can find out more about this on our website.

You can find out our rates and plans available for your address on our website. If you need further help with your plans and rates, please let us know.

Thanks,

-Olgi-

Re: Electricity pricing from 1/7/23

ARJ — Wed, 14 Jun 2023 04:21:22 GMT

I have also received new pricing for both Value Saver and Solar Saver plans / rates post July 1. in SA.

The rates have increased ( in both plans) by 30-32% for peak use, 56% for shoulder use and 48% for off peak use .

There is no increase in solar feed in tariff . Daily Supply charge will increase by 14.5 and 11% respectively.

These are way above the Australian Energy regulator's "cap" of - was it 25% ?

Clearly there are no AGL plans that aren't subject to exorbitant increases in a couple of weeks time . Shame.

Re: Electricity Rate Increase Effective 1 July 2023

David_AGL — Thu, 15 Jun 2023 01:59:21 GMT

Thanks for getting in touch, @leslieb22m . We know electricity prices are a hot topic right now and that a lot of households are doing it tough.

For more information on this, as well as what options might be available to you, check out this Help page:

What’s happening with energy prices?

Rising energy rates

Redeye58 — Wed, 14 Jun 2023 04:57:29 GMT

As an Australian paying my energy bills for almost four decades now I find it absolutely disgusting and outrageous that I have to pay such high prices for my energy costs.

I listen to the news and radio and TV so I know what I am talking about and it is a fact that we in Australia produce enough gas and electricity to power our cities and country regions and because of the corrupt and stupid decisions our politicians make to stop coal powered stations before there is enough renewable energy to sustain Australia they close down these powerstations and try to rely on unsustainable renewable energy which is not enough, plus the fact that companies like AGL sell gas to foreign countries without making sure that we as Australians have enough to power our grids and so there is a shortfall of energy to sustain Australia.

Labor made promises that we will get a discount which was a lie and on top of that instead of getting that discount we are now slugged with a bigger rate on our our energy.

Is that fair? Is that how Australian companies are supposed to look after the interests of Australians first but instead you are lining your pockets with more profit selling it overseas? Greed and corruption is rife in Australia and I am calling you all out and you should all be ashamed of yourselves for allowing this to happen.

Electricity Rates Increase from July 23.

PeterHG — Wed, 14 Jun 2023 05:08:41 GMT

I too have received notice of the rates increase from AGL. I am shocked by the ~ 30% increase in supply rates. I am moreover angry that my feed in tariff is decreasing by ~10%. So not only are AGL going to make greater profit from selling me their power. They are also making greater profit from selling my power that I send back into the grid. Can someone from AGL -(or perhaps our government energy minister) please explain why that is happening? Surely as I am a power supplier I should be paid a higher price for my power?? I don't think the RBA and government have thought through the consequences of the latest interest rate hikes and the huge power rate hike will have on the Aussie battler. This will result in a lot of families going cold this winter... When will there be an open market whereby people (and industries) with solar panels can sell their surplus power to the grid directly? I'd much prefer to sell my power to my neighbours at a more affordable price for them - and a better price to me...

Re: Electricity Rates Increase from July 23.

UpsetPensionrt — Wed, 14 Jun 2023 05:56:18 GMT

My Plans expire end of June…initial advice from AGL suggested the next plan would be the default offer. So much for loyalty…20+ years with AGL!!!

Checked Victorian Government comparison website. Found cheaper plans but not eligible as I’m an existing customer …new cheaper plans are only for new customers.

Unsurprisingly a Search for ”Loyalty” on AGL website comes up with not found.

Re: New Electricity Rates

-Olgi- — Wed, 14 Jun 2023 06:00:30 GMT

Hi @MartinM,

We appreciate the increase in rates will have an impact on our customers. The rates increase is due to a number of factors such as increase in network costs, wholesale market costs and cost of complying with various government schemes. You can find out more about what is happening with energy prices here.

You can find all our current rates a plans on our website. If you're needing help from us to ensure that you're on the best rates available, please do let us know and we'll be more than happy to help.

Kind Regards,

-Olgi-

Re: Electricity Rates Increase from July 23.

PeterHG — Wed, 14 Jun 2023 06:21:34 GMT

I'm a self funded retiree. Government gives me no pension, no concessions, but I do have a lovely seniors card ... Yes AGL won't rush to offer you a lower tariff plan. Much the same as Banks won't rush to change the low interest rate you're being paid, unless you threaten to take your money out. Our wise energy minister TK advises we should shop around for a better deal from another provider....Maybe you could leave AGL temporarily then approach them in a few months to see if they want your business back? I'm more inclined now to invest in a battery system so that I am taking less from the grid and making best use of the power I generate from my solar panel system....