topic Re: Combine 2 accounts for same property in Energy Accounts & Plans

Combine 2 accounts for same property

JackW — Sat, 17 Dec 2022 00:29:10 GMT

I have 2 accounts for the same property, 1 for gas and 1 for electricity, both with AGL. How do i combine thme onto the 1 account?

Re: Combine 2 accounts for same property

_Mark_ — Mon, 19 Dec 2022 22:53:41 GMT

Hi @JackW, welcome to neighbourhood!

Because this depends on some extra context so that we can best assist, what i'm going to do is send you a private message so that we can take a look at the account for you.

Thanks,
Mark.

Re: Combine 2 accounts for same property

paulmariE5 — Wed, 05 Jul 2023 05:00:50 GMT

Gas Acc -

Elect Acc -

How to combine this on 1 ACC

(post edited to remove personal info)

Re: Combine 2 accounts for same property

John-T — Sun, 02 Jul 2023 03:34:46 GMT

@paulmariE5

I would be deleting your account numbers if I were you.

They are open to many forms of abuse which could result in financial/identity theft if somebody manages to gather enough information on you.

Regards

John

Re: Combine 2 accounts for same property

_Mark_ — Wed, 05 Jul 2023 05:02:24 GMT

Hi @paulmariE5, welcome!

I will need to look at the account so I can see exactly what you mean about combining the two account numbers. I will send you a private message to start!

Thanks,
Mark.