https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Electricity-bill-has-two-readings-actual-and-estimate/m-p/31501#M4212 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/119903">@mirk</a></SPAN> I can take a look into this for you if you still need help. I'll just send you a private message to start. Thanks- Mark</P> Fri, 09 Jun 2023 03:50:17 GMT _Mark_ 2023-06-09T03:50:17Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Electricity-bill-has-two-readings-actual-and-estimate/m-p/31474#M4201 <P>I don't understand why <STRONG>my electricity bill has <U>two readings - both read on the same day but one is actual one is estimate</U>.</STRONG> However, in the email that I received with my bill, AGL said that my bill was estimated. It appears that I have been charged based on both the estimate and the actual read?!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AGL electricity bill.JPG" style="width: 521px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2472i05393A465C49BE51/image-dimensions/521x86?v=v2" width="521" height="86" role="button" title="AGL electricity bill.JPG" alt="AGL electricity bill.JPG" /></span></P><P>I tried to enter my own meter reading online but was rejected and the chat online on the meter read does not work</P> Wed, 07 Jun 2023 12:33:44 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Electricity-bill-has-two-readings-actual-and-estimate/m-p/31474#M4201 mirk 2023-06-07T12:33:44Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Electricity-bill-has-two-readings-actual-and-estimate/m-p/31501#M4212 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/119903">@mirk</a></SPAN> I can take a look into this for you if you still need help. I'll just send you a private message to start. Thanks- Mark</P> Fri, 09 Jun 2023 03:50:17 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Electricity-bill-has-two-readings-actual-and-estimate/m-p/31501#M4212 _Mark_ 2023-06-09T03:50:17Z