topic Re: Why the adress of my gas billing is wrong in Energy Accounts & Plans

Why the adress of my gas billing is wrong

Alexz — Tue, 06 Jun 2023 14:27:03 GMT

Hi AGL, it’s been brought to my attention the gas bill I have received says 6third avenue, Everard park

where as I live is 10a third avenue Everard park.
this is the same for the previous bill. Can this be explained and have I been paying someone else’s bill?

thanks

alex

Re: Why the adress of my gas billing is wrong

Deee — Wed, 07 Jun 2023 09:43:49 GMT

My address is incorrectly listed as Street when it should be Crescent.
Don’t they use auto fill ?

Hope I’m not paying someone else’s electricity.

Re: Why the adress of my gas billing is wrong

_Mark_ — Thu, 08 Jun 2023 03:28:33 GMT

Hi there @Alexz, what i'd suggest is reaching out to us here so that we can compare the supply address with the correct meter in the national database for you, and follow up if need be. Thanks- Mark.