topic Re: I moved from the property in Dec 2022 in Energy Accounts & Plans

I moved from the property in Dec 2022

84099217 — Thu, 04 May 2023 02:11:21 GMT

Dear Sir/Madam,

I moved out of the property you keep sending me bills for in late December 2022.

you have assured me many times that you would disconnect the service and today I see a fresh bill with over $200 added to it.
could you please disconnect that account so the new tenants discontinue using electricity in my name and begin their own accounts.

kind regards

belinda

Re: I moved from the property in Dec 2022

-Olgi- — Thu, 04 May 2023 03:05:13 GMT

Hi @84099217,

Welcome to AGL Neighbourhood!

I will send you a private message to grab your account details, so that I can assist further.

Kind Regards,

-Olgi-

Re: I moved from the property in Dec 2022

84099217 — Thu, 04 May 2023 03:06:43 GMT

Ok thank you. Please use my email address to contact me further--
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Re: I moved from the property in Dec 2022

Abcd12345678 — Tue, 04 Feb 2025 20:47:06 GMT

We had moved out at 2 years ago

Re: I moved from the property in Dec 2022

Abcd12345678 — Tue, 04 Feb 2025 20:47:48 GMT

We have the same thing happened to us now

Re: I moved from the property in Dec 2022

megan_AGL — Mon, 10 Feb 2025 22:37:39 GMT

Hi Abcd12345678,

We are sorry to hear you are having issues closing your account, if you are no longer responsible for the supply we want to ensure you stop being billed as soon as possible.

Please contact us so we can take a look at the account for you https://www.agl.com.au/help-support/contact-us.

Kind regards,

Megan