topic Re: Gas Leak - Credit Bill in Energy Accounts & Plans

Gas Leak - Credit Bill

CarolynLawless — Fri, 17 Mar 2023 02:28:29 GMT

Hi, I have received a gas bill for $300.00 for 1 month. I have the plumber here and there is a gas leak and he is trying to now locate it. Is there a way for the bill to be lowered for that month?

Re: Gas Leak - Credit Bill

John-T — Sun, 19 Mar 2023 03:35:17 GMT

Hello @CarolynLawless

While the Gas plumber is trying to find the leak I would suggest that every time you finish cooking "If you have a Gas Cooktop" & Showering if you have instant Gas hot water to turn the Gas supply off at the Gas meter. It is also safer.

This way you will not continue to clock up a high gas bill.

If you have a Gas Hot water tank it would be best to talk to your Gas plumber in regards to keeping that heated.

One of the AGL team here in the Neighbourhood should get back to you Monday onwards.

Regards

John

Re: Gas Leak - Credit Bill

-Olgi- — Mon, 20 Mar 2023 03:07:22 GMT

Hi @CarolynLawless,

Welcome to AGL Neighbourhood!

I'll send you a private message to grab your account details so that I can help you further.

Kind Regards,

-Olgi-