https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New/m-p/30086#M4018 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/54617">@Wade4659</a></SPAN>, welcome to Neighbourhood!<BR /><BR />It sounds like your wife has made a new account in her name? If you're looking to get her pensioner card applied to it, please have her reach out to us at <A href="http://www.agl.com.au/contact-us" target="_blank">www.agl.com.au/contact-us</A>. It's got options for online chat and our number. We can go through the terms and conditions for her there and get the concession applied to her account.<BR /><BR />I hope that helps,<BR />Mark.</P> Tue, 14 Feb 2023 00:50:26 GMT _Mark_ 2023-02-14T00:50:26Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New/m-p/30025#M4009 <P>My wife has taken over my account&nbsp;</P><P>I an now second person on my account my account been cancelled how does my wife set up account who is a pensioner</P> Fri, 10 Feb 2023 08:52:11 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New/m-p/30025#M4009 Wade4659 2023-02-10T08:52:11Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New/m-p/30086#M4018 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/54617">@Wade4659</a></SPAN>, welcome to Neighbourhood!<BR /><BR />It sounds like your wife has made a new account in her name? If you're looking to get her pensioner card applied to it, please have her reach out to us at <A href="http://www.agl.com.au/contact-us" target="_blank">www.agl.com.au/contact-us</A>. It's got options for online chat and our number. We can go through the terms and conditions for her there and get the concession applied to her account.<BR /><BR />I hope that helps,<BR />Mark.</P> Tue, 14 Feb 2023 00:50:26 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New/m-p/30086#M4018 _Mark_ 2023-02-14T00:50:26Z