topic Re: Error changing email address in Contact Details in Energy Accounts & Plans

Error changing email address in Contact Details

doctors — Sun, 01 Jan 2023 08:07:26 GMT

Unable to change email address under Contact Details. Keeps throwing error. This is a bug. Please fix it.

Re: Error changing email address in Contact Details

_Mark_ — Thu, 05 Jan 2023 04:41:05 GMT

Hi @doctors, welcome to neighbourhood!

Sorry to hear that it's not working correctly. Best thing to do would be to contact our messaging or webchat teams here and they'll be able to get that resolved for you! Regards- Mark.

Re: Error changing email address in Contact Details

David_AGL — Thu, 12 Jan 2023 01:06:15 GMT

Hi @doctors,

If you're still seeing this issue and you haven't already messaged support, please shoot me through a private message with a screenshot of the error and your account details, and I'll pass it through to the relevant team.