topic Re: Solar Savers new Differences between FIT for first 14KW in Energy Accounts & Plans

Solar Savers new Differences between FIT for first 14KW

John-T — Thu, 29 Sep 2022 21:48:22 GMT

Hi has the feed in tariff changed for some Customers in N.S.W ? IE: 1st 14KW no longer 10cents per KW ?

August everything was as should be now app showing less in returns or am i missing something.

Or is this how it is averaged out ?

Cheers John

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This last one is the only correct one taken early August.

Re: Solar Savers new Differences between FIT for first 14KW

Colin2 — Mon, 03 Oct 2022 09:08:17 GMT

Hi John,

Am not sure what your FIT for August was but certainly for September if you were selling at 10c for each of the first 14kWh per day then you are being under paid, after all 14 x $0.10 = $1.40.

I have noticed a similar underpayment on my account in the last few days.

Colin2.

Re: Solar Savers new Differences between FIT for first 14KW

John-T — Mon, 03 Oct 2022 09:58:54 GMT

Thanks for confirming Colin,

August was okay but September i have been short changed a fair bit.

A less than satisfactory Solar install to now getting jerked around with this is really starting to get under my skin. .

Cheers John

Re: Solar Savers new Differences between FIT for first 14KW

-Olgi- — Mon, 03 Oct 2022 22:20:52 GMT

Hi @John-T,

Thanks for getting in touch! We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you.

Kind Regards,

-Olgi-

Re: Solar Savers new Differences between FIT for first 14KW

John-T — Tue, 04 Oct 2022 07:47:58 GMT

Thank you for replying @-Olgi-

replying to your private message now.

The graph attached proves my point

Kind Regards

John

Re: Solar Savers new Differences between FIT for first 14KW

Colin2 — Tue, 04 Oct 2022 10:22:15 GMT

Hi John,

My solar production for 30 Sept. was 18.37 kWh for which I was credited 1.38 dollars;

For 1 Oct 15.68 kWh, was credited with 1.23 dollars;

For 2 Oct 21.17 kWh, was credited with 1.68 dollars.

None of this is correct if we have contractually agreed to being paid 10 cents for every kWh up to the first 14 produced and 5 cents for every kWh thereafter. There is something amiss here which needs to be explained and rectified.

Also the credit I built up over the last 12 months has not been refunded in full. While I haven't received the cheque at this point in time, let alone depositing it into a bank account, I have received a message saying that I would be paid a little over one third of the 12 month credit.

Unless I've missed the fine print somewhere, this too seems like an exercise in corporate power which the ombudsman may well have to hear about.

Colin2