topic Im signed in and said I am an existing customer but prices are incorrect in Energy Accounts & Plans

Im signed in and said I am an existing customer but prices are incorrect

newton — Sat, 20 Aug 2022 07:51:25 GMT

Hey there,

The banner on the mobile page says itll be $20 if I am a customer (or 25 p/month if not). Once I get to the check out and am signed in it says its $25 with a $5 discount... somethings not right here.

So what am i actually going to get charged?

https://www.agl.com.au/residential/mobile-plans

Re: Im signed in and said I am an existing customer but prices are incorrect

-Jenna- — Mon, 22 Aug 2022 05:46:00 GMT

Hi Newton, thanks for being part of the Neighbourhood.

The information you have there shows that the total cost is $25.00 per month, however as you are already a customer of AGL, you will receive a $5.00 discount, which means the cost will be $20.00. This is confirmed on the website, by showing that existing customers will receive $5.00 off, which is $5.00 off the total cost of $25.00.

Kind Regards,

Jenna